Data protection
Data protection:
The following texts and information are exhaustive. If you have any questions, please don't hesitate to call or email us directly. By phone we are easy to reach on weekdays from Monday to Friday from 9.15 a.m. to 12 p.m. then from 2 p.m. to 4 p.m. and our contact details can be found on all the pages of our website at the top! We ourselves are not a fan of data collection, so in collaboration with our developers we are careful and protect everything that is humanly possible for us to do, it will be a pleasure to discuss with you on the subject if you feel any need.
Data protection:
Personal data protection policy:
When browsing our website, you are required to provide us with personal data. We thank you for your confidence and would like to inform you here about the use of your data as well as your rights.
The data controller:
The person responsible for processing personal data is Mr. SLADE Matthew, whose contact details you will find in the legal notice. You can also reach Mr. SLADE directly by email or by phone with the contact details always put forward at the top of our website.
Our Data Protection Officer is Mr. SLADE Matthew.
CNIL formalities:
Purposes of data collection and processing:
We collect the data you provide to us when you place an order or when you contact us. Required fields are marked as such.
The personal data collected on our website is used to process orders and manage the commercial relationship (deliveries, invoices, after-sales service).
Recipients of personal data and data transfer:
The recipients of your personal data collected on our website are first and foremost ourselves for the processing of your orders and the management of the customer relationship.
To enable the execution of the contract binding us, we transmit the data to our payment or payment security service providers, our delivery service providers, our business partners. The transmission of personal data to these service providers only takes place within the framework of the necessary execution of the contract.
If you place an order with a Colissimo delivery or by Letter, we send your address and telephone number to the La Poste France group. For delivery with the carrier DPD, your contact details: address and telephone number can be transmitted to DPD France. In some cases, it may happen that we transmit this data to DHL France, Fedex France, GLS France or even UPS France.
Regarding the sending of our Newsletters, your email address is entrusted to Mailchimp USA.
Trusted Shops Trustbadge integration:
The Trusted Shops Trustbadge is inserted on this page to display our Trusted Shops trust mark and all the opinions collected or to offer buyers Trusted Shops products after an order.
These operations serve to protect our overriding legitimate interests in the optimal marketing of our products in the context of a balancing of the various interests. The Trustbadge and the services attached to it are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you consult the Trustbadge, the web server automatically saves a "log file" indicating, for example, the name of the file requested, your IP address, the date and time of the consultation, the volume of data transferred and the requesting Internet service provider (access data). This access data is not used, it is automatically overwritten no later than eight days after the end of your consultation.
Other personal data is transmitted – only to Trusted Shops – if you have opted to use Trusted Shops products after placing an order or if you have already registered for this use . In this case, the contractual agreement between you and Trusted Shops applies.
Trusted Shops Buyer Protection: If you choose to subscribe to buyer protection, personal data concerning you will be transmitted to Trusted Shops. You can find more details in the data protection policy of Trusted Shops.
Your Rights:
You have the right to free information about your personal data stored with us and to request, where appropriate, correction, restriction of processing, data portability or deletion.
As a person affected by the processing of personal data, you have the following rights: Under Article 15 of the GDPR, you have a right of access to personal data concerning you. Under Article 16 of the GDPR, you have the right to rectification, without undue delay, of personal data that is inaccurate. You have the right to request that this data be completed.
Under Article 17 of the GDPR, you have a right to the erasure of personal data insofar as the processing is not necessary for - the exercise of the right to freedom of expression and information - compliance with a legal obligation - a reason of public interest - the establishment, exercise or defense of rights in court. Under Article 18 of the GDPR, you have a right to restriction of processing in cases where: - you dispute the accuracy of the data - the processing of the data is unlawful but you oppose their erasure - we we no longer need your data but they are still necessary for you to establish, exercise or defend your rights in court. Under Article 21 of the GDPR, you have a right to object to data processing. Under Article 20 of the GDPR you have a right to receive your data in a structured, commonly used and machine-readable format (right to data portability),
Under Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority. For any question relating to the collection, processing or use of your personal data, for any request for information, correction, blocking or deletion of data as well as for any withdrawal of the consents given or any opposition to a use specific data, please contact the following person (please provide name and contact details).
Cookies:
Our website uses cookies. These are small text files saved on your hard drive. This serves to safeguard our legitimate interests in an optimized presentation of our offer which prevail when weighing up the respective interests of the parties.
The cookies used on our site allow us to offer you the following services: saving your shopping cart and if you give your consent, they can be used for statistical purposes for our online advertising campaigns.
Most cookies are intended to allow or facilitate your navigation and are necessary for the operation of our online store. The use of own or third-party cookies, which are not necessarily necessary for the operation of the site, requires your express consent.
When you arrive on our site, we collect your express consent to the deposit of certain cookies on your terminal (eg cookies relating to advertising, audience measurement cookies, social network cookies), by means of a banner, on our home page.
You can express your consent or oppose the use of cookies by configuring your connection device appropriately. Each browser differs in how it handles cookie settings. For this, refer in particular to the user guide of your browser.
Refusing to accept cookies may limit the functionality of our website.
Commercial prospecting by email with subscription to the newsletter:
We send you commercial prospecting by email on the legal basis of your express consent obtained when you subscribe to the newsletter or when you tick the box "receive the newsletter" on the purchase summary page. If you no longer wish to receive commercial prospecting by e-mail, you can let us know at any time by one of the following means:
- click on the unsubscribe link in each email
- send an email using the email at the top of our site.
- We are one of the few sites that you can contact by phone, do not hesitate to do so, our non-surcharged number is at the top of the site on all the pages of the website.
After you unsubscribe, we delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to further use of the data, permitted by law, and about which we inform you in this statement.
Storage of bank details:
The decision was made within NetJuggler never to store your bank details. This does not improve your shopping experience but we do not want there to be any problem with your bank details for security reasons.
Right to object:
To the extent that we process personal data as explained above in order to safeguard our legitimate interests which prevail when weighing the respective interests of the parties, you can object to this processing with effect for the coming. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object on grounds that arise from your particular situation.
After exercising your right to object, we will no longer process your personal data for these purposes, unless we can justify compelling legitimate grounds for this processing which outweigh your interests, rights and freedoms, or if the processing contributes to the assertion, exercise or defense of legal claims.
This does not apply if the processing is carried out for direct marketing purposes. We will then no longer process your personal data for this purpose.
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